Data security
YOUR DATA IS SAFE - INFORMATION IN COMPLIANCE WITH PERSONAL DATA PROTECTION REGULATIONS
In Europe and Spain, there are data protection regulations designed to protect your personal information, which our entity is obliged to comply with.
Therefore, it is very important for us that you fully understand what we will do with the personal data we request from you.
Thus, we will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your collaboration.
Who are we?
Our name: JOYERIA KHRIST, S.L.
Our CIF / NIF: B29814894
Our address: Centro Commercial El Castillo Local K,L,M, 35610 Caleta De Fuste, Fuerteventura
Our contact phone number: 928.16.37.93
Our contact email address: info@goldtouch.es
Our website: www.goldtouch.es
We are at your disposal, do not hesitate to contact us.
What will we use your data for?
In general, your personal data will be used to interact with you and provide you with our services.
Likewise, they may also be used for other activities, such as sending you advertisements or promoting our activities.
Why do we need to use your data?
Your personal data is necessary for us to interact with you and provide you with our services. In this regard, we will provide you with a series of checkboxes that will allow you to clearly and simply decide on the use of your personal information.
Who will know the information we request from you?
In general, only the personnel of our entity who are duly authorized will have access to the information we request from you.
Similarly, those entities that need access to your personal information in order to provide you with our services will also have knowledge of it. For example, our bank will know your data if the payment for our services is made by card or bank transfer.
Additionally, public or private entities to which we are obliged to provide your personal data due to compliance with any law will also have access to your information. For instance, tax law requires us to provide the Tax Agency with certain information about economic transactions that exceed a certain amount.
In the event that we need to disclose your personal information to other entities, outside of the aforementioned cases, we will first ask for your permission through clear options that will allow you to decide in this regard.
How will we protect your data?
We will protect your data with effective security measures based on the risks associated with the use of your information.
To this end, our entity has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data is secure at all times.
Will we send your data to other countries?
There are countries in the world that are safe for your data and others that are not as safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection perspective.
If, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask for your permission in advance and apply effective security measures to reduce the risks of sending your personal information to another country.
How long will we keep your data?
We will keep your data during our relationship and as long as required by law. Once the applicable legal deadlines have passed, we will proceed to delete them securely and in an environmentally friendly manner.
What are your data protection rights?
At any time, you can contact us to find out what information we have about you, rectify it if it is incorrect, and delete it once our relationship has ended, provided that this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and may be useful in certain situations.
To request any of these rights, you must submit a written request to our address, along with a photocopy of your ID, to enable us to identify you.
In our offices, we have specific forms available to request these rights, and we offer our assistance in completing them.
To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind later?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were previously interested in receiving advertising for our products or services, but no longer wish to receive such advertising, you can inform us through the opposition form available at our offices.
Will we create profiles about you?
Our policy is not to create profiles on users of our services.
However, there may be situations where, for the purposes of service provision, commercial reasons, or other purposes, we need to create profiles of information about you. One example could be using your purchase or service history to offer you products or services tailored to your tastes or needs.
In such cases, we will implement effective security measures to protect your information at all times from unauthorized individuals who may wish to use it for their own benefit.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. However, if we need to use your data for different activities, we will always ask for your permission in advance through clear options that will allow you to decide accordingly SECURE PAYMENT
IS IT SAFE TO USE MY CREDIT CARD ON THE WEBSITE?
Yes, the data is transmitted in an SSL encrypted manner. All transactions use the 3DSecure system, redirecting data to secure servers without the merchant being able to access or store them. After verifying that the card is enrolled in the 3DSecure system, the system will contact the issuing bank for the buyer to authorise the purchase. When the bank confirms authenticity, the charge will be made to the card. Otherwise, the order will be cancelled.
WHY MIGHT MY CREDIT CARD BE REJECTED?
Your card may be rejected for one of the following reasons:
The card may have expired. Check that your card is still within its validity period.
The card limit may have been reached. Consult with your bank to ensure that the card has not exceeded the allowed amount for purchases.
Some entered data may be incorrect. Check that you have completed all required fields correctly.
